Policies

Thank you for choosing Virtual and Mobile Tax Services for your tax services. We strive to provide high-quality and reliable services to our clients. As part of our commitment to transparency and customer satisfaction, we have established the following refund policy:

1. Payment Terms:

   - Payment for our tax services is due upon completion of the agreed-upon services.

   - No services will be initiated until payment is received.

2. No Refunds:

   - As our services are personalized and involve time and expertise, we do not offer refunds once the services have been completed and delivered to the client.

3. Client Responsibilities:

   - It is the responsibility of the client to provide accurate and complete information necessary for the tax services.

   - Any delays or issues arising from incomplete or inaccurate information provided by the client may affect the completion timeline but do not qualify for a refund.

4. Cancellation Policy:

   - Once services have commenced, cancellation requests will not be accepted.

   - If a client wishes to cancel before services have begun, a cancellation fee may apply based on the work already conducted and the time invested.

5. Quality Assurance:

   - If there are concerns about the quality of our services, we encourage clients to communicate with us promptly. We will make reasonable efforts to address and resolve any issues to the satisfaction of both parties.

6. Exceptions:

   - In exceptional circumstances where there are errors on our part that materially affect the quality of the services, we may, at our discretion, consider partial refunds or credits.

7. Contact Us:

   - If you have any questions or concerns regarding our refund policy, please contact us at the number or email listed on our website.

By engaging in our tax services, you acknowledge that you have read and understood our refund policy. Virtual & Mobile Tax Service reserves the right to update or modify this policy at any time without prior notice.

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